Abc9 believes gaming should be a source of entertainment — not stress or hardship. Our Responsible Gaming program helps you build healthy gaming habits and enjoy the experience within safe limits. Your well-being is our top priority.
6 key features to keep your gaming experience safe and in control
Set your own daily, weekly, or monthly deposit limit at abc9. Decreasing a limit takes effect immediately; increasing one takes 24 hours.
Decide in advance how long you will play each day. Once that time is up, abc9 automatically alerts you or ends the session.
If you feel like you need a break, take a cooling-off period on abc9 ranging from 24 hours to 6 weeks. During this time, no betting activity will be possible on your account.
If you need a longer break, you can self-exclude for anywhere from 6 months to 5 years. During this period, abc9 will not send you any promotional messages either.
At set intervals, abc9 reminds you how long you have been playing. These small nudges are highly effective at keeping you aware and in control.
Your account gives you a full view of your gaming history, win/loss statistics, and spending breakdown — so you can make informed decisions.
Responsible Gaming means an approach where gaming or betting is purely for entertainment — not a way to solve financial problems. abc9 believes every player should know when to play, how much to play, and when to stop.
Responsible gaming is not just about self-control — it is a complete mindset where you place gaming after every other responsibility in your life. Family, work, health first, then gaming. Keep that order in mind and you are already a responsible player.
abc9's core principles: Gaming is a form of entertainment, not an investment. Every bet should be placed with money you can afford to lose without it affecting your daily life.
Abc9's Responsible Gaming program is built to international standards. Our goal is to help every user stay informed about their own gaming behavior and get the right support when needed.
When gaming crosses the line from entertainment into addiction, certain warning signs appear. If you notice them in yourself or someone close to you, act immediately. abc9 makes no compromises here — we want to help before problems take hold.
Warning Signs: If you notice any of the signs below, contact the abc9 Support team or start using the responsible gaming tools right away.
When these signs appear, gaming is no longer entertainment — it is becoming a problem. This is the moment to use abc9's self-exclusion or cooling-off feature. Don't face it alone; seek professional support.
The abc9 platform offers several tools you can activate yourself. Using them is entirely your choice and they can be managed from Settings at any time.
Set a daily, weekly, or monthly deposit cap. Takes effect with a single click.
Set a maximum loss limit for any given period. Once you hit that limit, a break kicks in automatically.
Decide how long you will play in a single session. When time is up, abc9 sends you a notification.
Get a reminder of how long you have been playing every 30, 60, or 90 minutes.
Take a break from 1 day to 6 weeks. You will not be able to log in during this period.
For long-term issues, close your account entirely for 6 months to 5 years.
These tools are easily accessible from the "Responsible Gaming" section in your account settings. Reducing a limit is instant, but increasing one requires a 24-hour waiting period — this is intentional.
Answer these questions honestly. If you answer "yes" to even one of them, consider using abc9's responsible gaming tools.
In the past month, did you overspend your set budget and feel guilty about it?
After a loss, have you ever tried to win it back with "one last bet"?
Have you skipped work, sleep, or family time to play?
Have you hidden the truth about your gaming from family or friends?
Are you using gaming to cope with stress or loneliness?
Have you repeatedly broken your own decision to stop gaming?
If you answer "yes" to any of these questions, contact the abc9 Support team or one of the support organizations listed below. You are not alone — asking for help takes courage.
Activating responsible gaming tools at abc9 is simple. Once logged in, you can set your personal limits in just a few minutes.
Log in to your account on the abc9 app or website. Click the profile icon in the top-right corner.
From the Settings menu, select the "Responsible Gaming" option.
Deposit limit, session time, cooling-off, or self-exclusion — choose the tool that suits your needs.
Enter the limit or duration that works best for you. Remember — reducing a limit takes effect immediately.
Save the change. abc9 will send a confirmation to your email.
Abc9 strictly prohibits anyone under 18 from using the platform. This is not just a rule — it is our moral responsibility.
A note for parents: If your child games online, have an open conversation with them. Be aware that minors often use an adult's details to get around age verification.
If gaming feels like it's getting out of control, don't try to handle it alone. The abc9 Support team is here for you 24/7. Reach out to us — we're here to help, not to judge.
24/7 live chat support is available on the abc9 website and app.
[email protected] — expect a response within 24 hours.
Find all responsible gaming information in the FAQ section.
For professional help with gaming addiction, contact Bangladesh's National Mental Health Helpline or a local counselling service. Seeking help is a sign of strength.
Frequently Asked Questions about Responsible Gaming at abc9